Welcome City of Cypress

Links and Information
  New Customer Flyer (PDF) Request Service  City of Cypress
  Rates & Services Special Collection Events Holiday Tree Pickup
  Bulky Waste/E-Waste  Hazardous Waste/E-Waste Holiday Schedule
  Residential FAQ What goes in the Cart? Reading your Invoice
  Cypress RE-News Newsletter    

Valley Vista Services (VVS) is a professional solid waste collection and recycling company based in and serving the San Gabriel Valley since 1957. Family owned and operated, we employ over 250 personnel in the collection, transportation, and recycling divisions. We are excited about the opportunity to serve the community of Cypress.

The City of Cypress awarded Valley Vista Services of Orange County the franchise contract to provide trash collection services in the City commencing July 1, 2015. Scheduled pickup for trash, recycling, and greenwaste will be weekly and follow the City of Cypress map at www.ci.cypress.ca.us with the exception of holidays.

You can contact us at (714) 380-5450 or visit our Cypress office located at 8891 Watson Street, Suite 104.


Rate and Services

* Effective July 1, 2016, the new monthly Residential Refuse Collection rate will be increasing by $0.31 to $13.28.  This rate reflects an adjustment in the Consumer Price Index (CPI) of 2.42 % pursuant to the franchise agreement between Valley Vista Services of Orange County and the City of Cypress and is equal to a $0.31 increase.

For standard residential service, VVS provides three (3) automated carts; a black cart for trash, blue for recyclables, and green for greenwaste. Please note that the rates for Residential Cart Service are already included in your water bill. If you wish to add to your service, please contact us at (714) 380-5450.

Services included in water bill:Rates:
(effective July 1, 2016)*
  Residential Cart Service (includes 1 black, 1 blue, and 1 green cart, weekly collection) $13.28 Per Month
  Alternative to 96 gallon containers - You may request 72 gallon or 35 gallon carts, if you have space limitations by calling (714) 380-5450  or use our online form $13.28 Per Month
  Additional green (greenwaste) cart - second cart No Charge
  Additional Recycling Cart No Charge
  On-Call Bulky Waste / E-Waste (up to twelve [12] items a year) No Charge
Services billed quarterly, directly from VVS:Rates:
(effective July 1, 2016)*
  Additional black (trash) cart $5.12 each Per Month
  Additional green (greenwaste) cart - After second cart $25.60 Per Month
  Cart Delivery (addition, removal, exchange) beyond two (2) per type per customer $25.60 Per Trip
  Cart Replacement Due to Customer Damage $51.21 Per Event
  On-Call Bulky Waste / E-Waste (beyond twelve [12] items a year) $51.21 Per Item

 

Special Collection Events

VVS will be scheduling Special Collection Events through out the year and we will list them here. 

Bulky Waste/E-Waste On-Call Pickup

VVS will provide curbside Bulky Waste/E-Waste pickup free of charge for the first twelve (12) items per year. You will need to call us at 714-380-5450 a minimum of forty-eight (48) hours ahead of your regular collection day to schedule a pickup. Please note that Hazardous Substances and Hazardous Waste will not be picked up nor will overly large items that take more than two people to lift. 

Holiday Tree Pickup

Not sure what to do with that Holiday Tree? VVS will provide a free Holiday Tree pickup on your normal trash day between December 26th and January 8th. Please ensure your tree is free of ornaments, garlands, tinsel, and flocking. Don't forget to remove the stand! For tall trees, please cut into lenghts no longer than six (6) feet.

 

 

Please do not hesitate to call Valley Vista Services customer service department if you have any questions or concerns at 714-380-5450. Our business hours are Monday - Friday: 8:00am to 5:00pm and on Saturdays: 8:00am - 1:00pm excluding holidays.