Residential Frequently Asked Questions (FAQs)

 
  How do I dispose of my Residential Waste?  
  What is my trash collection day?
  What happens if I place the non-acceptable materials in the recycling and green waste carts?
  What do I do with my Holiday tree?
  What do I do with large or bulky items?
  What is Household Hazardous Waste?
  How do I dispose of my Household Hazardous Waste and Motor Oil?
  What is Electronic Waste (E-Waste)?
  How do I dispose of my Electronic Waste?
  What can I put in my residential blue recycling cart?  
  What do I do with my Green Waste?
  How is my collection day effected by the holidays?

 

How do I dispose of my Residential Waste?

Valley Vista Services provides residential waste service once per week.  Collection containers must be placed at the curb in front of your home by 6:00AM.  For safety’s sake, we cannot pick up containers that are obstructed by cars, trees, or other objects.

What is my trash collection day?

Residents can call the customer service center or check their account online at MyVVS.com to request collection schedule information.

What happens if I place the non-acceptable materials in the recycling and green waste carts?

When non-acceptable materials are found in the blue and green carts it creates contamination in the recycling system.  Only selected predetermined items can be recycled at the recycling facility.

Valley Vista Services is currently performing inspections on all blue and green recycling carts for proper sorting.  Violators are automatically tagged for the violation and a follow-up letter is mailed to the resident explaining the contamination issue.  Habitual offenders may lose their recycling containers and be required to pay for additional trash containers.

What do I do with my Holiday tree?

Valley Vista provides a Holiday Tree Recycling Program to all residents for FREE.  VVS will collect all holiday trees (such as Christmas trees and Hanukkah bushes) on your normal collection day.  Please see your individual city pages for more details and dates.

Holiday Tree/ Hanukkah bushes guidelines:

  • Please place your holiday tree/bushes at the curbside, a few feet away from the automated carts.
  • Please remove all decorations, stands, garland, tinsel and lights
  • Flocked trees will not be collected.

What do I do with large or bulky items?

To aid in the disposal of large, bulky items such as refrigerators, furniture, stoves, and water heaters Valley Vista Services will provide on-call collection of such items at no charge depending on location.  To schedule a pick-up call Valley Vista Services at 800-442-6454.

What is Household Hazardous Waste?

Household Hazardous Waste (HHW) can be found in most homes and garages.  These items when used properly are not considered Hazardous Waste until they are ready to be thrown away and not used up.

Common HHW:

  • Motor oil, oil filters, brake fluid, used antifreeze
  • Paint, paint thinner, turpentine
  • Pesticides or herbicides
  • Household batteries or car batteries
  • Pool chemicals
  • Mercury thermometers or thermostats
  • Unwanted or expired prescriptions

If you have left over bug spray or paint find a neighbor who might benefit from your leftovers before throwing them away.  If you cannot find anyone to use your leftovers or your products are too old please the enxt section.

How do I dispose of my Household Hazardous Waste and Motor Oil?

Valley Vista Services is not certified to transport hazardous materials to a certified landfill to ensure proper disposal.  In order for Valley Vista to offer this service, we would require additional fees and would duplicate programs offered throughout Los AngelesCounty.

The County of Los Angeles sponsors weekly Household Hazardous Waste and Electronic Waste Collection Events.  This program offers a FREE, convenient and environmentally safe method to dispose of hazardous waste. Events are usually held on Saturday’s at different locations from 9:00AM to 3:00PM.  For more information please call 888-CleanLA or log onto www.CleanLA.com.

Orange County residents may take their Household Hazardous waste to any of the four facilities run by the county. More details are available at the Orange County Website.

What is Electronic Waste (E-Waste)?

In 2003 the Senate passed the Electronic Waste Recycling Act requiring California to mandatory implement recycling and environmentally safe disposal of electronic devices which are banned from the landfill.

Common E-Waste items:

  • Computers (desktop, laptop & handhelds)
  • Monitors (CRT and LCD)
  • Keyboards, mice, modems, & other peripherals
  • Fax machines, copiers & answering machines
  • CD/DVD-Players, old VCR’s
  • Phones & Cell Phones
  • Television (CRT/LCD)
  • Radios
  • Calculators
  • Consumer Batteries

How do I dispose of my Electronic Waste?

Valley Vista Services provides two programs for our residential customers:

  • Door-to-Door Service: Call the Valley Vista office at 800-442-6454 and schedule the collection of your electronic waste
  • Drop-off Program: Bring your items to Grand Central Recycling and Transfer, located at 999 S. Hatcher in the City of Industry.  Hours of Operation: Monday – Friday 7:00AM – 4:00PM and Saturday 7:00AM – 2:00PM.